E. Joy McFerren, SPHR, SHRM-SCP
Joy is a strategic Human Resource (HR) business leader with experience in medical devices, manufacturing, distribution, pharmaceutical, and hospitality industries. She possesses leadership, business acumen, creativity, and concern for people. Her expertise in providing full-service HR support, including organizational development, employee relations, guidance to site management teams, and a collaborative management style, makes her an effective change agent in a variety of structures. Joy has proven ability to establish strong partnerships with management teams to build environments with high performance standards and high value on human capital. Joy teaches the SHRM-CP and SHRM-SCP review course using the SHRM Learning System and online resources in a caring and competent manner.