Calabrio is a scalable and AI-driven tool that makes it easier for an organization’s contact center, regardless of cloud or on-premise, uncover customer sentiment and highlight compelling insights. Weidenhammer helps organizations implement the Calabrio solution to help them understand the value in the voice of the customer by delivering the ability to make every interaction engaging, insightful, and profitable. This partnership between Weidenhammer and Calabrio has been forged to help empower organizations to enrich human interactions.
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