Ask anyone at a manufacturer where their day really goes, and you’ll hear the same thing: too much of it is spent keying in orders, chasing numbers that don’t match, and waiting on a report that’s already out of date by the time it lands.
That was the reality at OraSure Technologies. OraSure is a diagnostics company — together with its subsidiaries, it develops non-invasive testing devices and sample collection tools used across infectious disease diagnostics and genomic, metabolomic, and microbiome research. Its work spans multiple business units and brands, from rapid infectious disease tests to sample management solutions relied on by healthcare providers, public health programs, and researchers.
That kind of business runs on precision and accountability. But behind the science, the day-to-day operations were fighting the plumbing. Order entry into SAP was manual and error-prone. Information lived in disconnected systems that didn’t talk to each other. And when someone needed to know how the business was actually doing, the reporting was slow and hard to trust.
The deeper problem wasn’t effort. Their people were working hard. The problem was that there was no single, trusted view of the business — so forecasting, pricing decisions, and plain day-to-day visibility all suffered. And there was no foundation to build on if they ever wanted to move toward modern analytics or AI.
What Life Looked Like Before
When your core systems don’t share a common view, small gaps quietly turn into big ones. A number that’s off in one system shows up wrong in three others. A manual order entry mistake isn’t caught until it’s already downstream. Month-end becomes a reconciliation exercise instead of a readout.
For a business that has to hold up to quality and financial scrutiny across multiple divisions and brands, that kind of uncertainty is expensive — not because anyone is doing anything wrong, but because no one can see the whole picture at once.
What We Built
We built OraSure a modern, enterprise data estate: one trusted, governed foundation that brought their core systems together. Instead of information scattered across disconnected tools, there’s now a single place the business can rely on.
Order entry into SAP was automated, cutting out the manual effort and the errors that came with it
Slow, manual reporting was replaced with on-demand dashboards and insights people can actually use
The business was readied for forecasting and AI — shifting OraSure from reactive, manual work toward predictive, AI-ready operations
What Changed
Real-time visibility across the business, instead of waiting on reports that were already stale
Manual effort and errors cut from order entry all the way through reporting
Improved financial and quality accuracy across every division
A trusted, governed foundation built to scale — leaving OraSure genuinely AI-ready, not just AI-curious
A Note on the How
Under the hood, this is a governed enterprise data estate that unifies OraSure’s core systems into one trusted source, with automated order entry into SAP and on-demand dashboards replacing manual reporting. The governance and structure matter as much as the plumbing: it’s the difference between a pile of connected systems and a foundation you can safely build analytics and AI on top of.
The Real Takeaway
The headline here isn’t the dashboards. It’s what happens when the business finally has one version of the truth. Decisions get faster. Numbers get trusted. And the work that used to eat the day — the manual entry, the reconciling, the waiting — stops getting in the way.
Where is your current system slowing decisions down?
When you’re ready
Let’s hammer it out together.