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Home » Case Study » Just Born
Just Born
Client:
  • Just Born
Project:
  • Review of IT Infrastructure
Industries:
Headquarters:
  • Bethlehem, PA

All Just Born candies are made in the USA.

Just Born employs almost 600 associates, most of whom are at world headquarters in Bethlehem, PA. Just Born has manufacturing facilities in Bethlehem, PA and Philadelphia, plus retail stores in National Harbor, MD; Mall of America in Minneapolis, MN; and The Outlets in The Sands in Bethlehem, PA.

The Just Born vision is to be the most respected confectionery company in the world. The Just Born pledge is to continue as a family-owned confectionery company, striving to be a market-driven, quality business enhancing our reputation as a progressive, ethical and respected employer, manufacturer, marketer, and member of the community.

To be the most respected confectionery company in the world takes leadership at all levels to build and sustain an organization and culture: Relationships that create win-win outcomes; Engaged associates who nurture and build the brand; Safe, healthy, eco-friendly workplaces; Personal character, competency and connection; Excellence in what to achieve and in how to achieve it; Communication that freely flows up, down and across; and Trust and integrity as the foundation for success. 

We have the services, solutions and resources to drive your performance.


Solution 

Weidenhammer Consulting group was engaged to provide an independent review of the Just Born IT Department’s Infrastructure, Processes and Staffing. The objectives of the assessment were to 1) examine operational procedures, controls and configuration management; 2) critique the deployed technology strengths, weaknesses and areas of improvement; and 3) compare Just Born IT operations to Industry Best Practices. 

Benefits Summary 

The outcome of the assessment was a classification of each of 22 major technology processes, into a triage of Strong, Examine, and Weak. The report provided a description of the Current State of each area with comparisons to industry Best Practices. Issues and opportunities uncovered during the evaluation were also outlined for further consideration. These included application areas, IT Governance practices, support procedures, and suggested focus areas to realize improvements. 

This assessment was a precursor to formal recommendations for a Future State report and the development of a roadmap from Current State practices to desired future environment. This Findings report was presented to the entire IT team for determination of next steps.