Complete Managed Services
Holistic approach to streamlined infrastructure and beyond
Allow Your Team to Focus on Strategy
Complete managed services help solve these common frustrations:
- Overburdened IT staff
- Downtime and reduced productivity
- Cybersecurity concerns
- Backup and recovery issues
- Lack of expertise
Full Menu of Services
Weidenhammer’s Complete Managed Services offerings couple everything included in our Managed Microsoft 365 packages, plus infrastructure management and support and additional security and compliance services. For organizations that are very serious about security or must adhere to compliance regulations, we also offer supplemental cybersecurity services to provide the highest level of security and compliance management.
This approach not only enhances operational efficiency but also ensures that critical systems are monitored and maintained by experienced professionals, reducing the risk of downtime and improving overall performance.
Security & Compliance Management
In addition to all of the security and compliance services included in our Managed Microsoft 365 packages, our Complete Managed Services packages include:
- Managed cybersecurity awareness training and phishing tests
- Web filtering – security and acceptable content
Optimization
In addition to all of the optimization services included in our Managed Microsoft 365 packages, our Complete Managed Services packages include:
- IT Governance (technology impact on organization and budget)
Infrastructure Management & Support
In addition to all of the services included in our Managed Microsoft 365 packages, our Complete Managed Services packages include up to:
- 24×7 Server monitoring – Base (Operating System and Hardware Level)
- 24×7 Server monitoring – Application (Exchange, SQL, IIS)
- 24×7 Network device management (hardware/availability/quarterly patching for Cisco/Meraki)
- 24×7 Circuit monitoring (with ISP Escalation)
- Server OS patching
- 24×7 Service desk (Emergency Support of Managed Infrastructure)
- Help desk (Mon-Fri, 8am-5pm EST, excl. holidays)
- Managed backup and disaster recovery (on-premises servers)
Optional Supplement: Advanced Security
In addition to all of the security and compliance services included in our Managed Microsoft 365 packages, our Advanced Security option includes:
- 24×7 Security Operations Center (SOC) monitoring
- Alert triage and prioritization
- Initial threat containment
- Custom protection rules
- Guided remediation
- Detailed reporting
- Quarterly strategic security reviews
Optional Supplement: Advanced Compliance
In addition to all of the security and compliance services included in our Managed Microsoft 365 packages, our Advanced Compliance option includes:
- Vendor management
- Risk and compliance consulting
- External and Internal vulnerability assessment
- Host-based vulnerability assessment
- Cyber-risk posture scoring
- Account takeover risk detection
- Cloud security posture management
- Asset inventory
- 24×7 risk monitoring
- Detailed reporting
- Risk prioritization and remediation recommendations
- Quarterly strategic risk management review
When you’re ready
Let’s hammer it out together.