Wyomissing, PA – April 16, 2015 – Weidenhammer, a leading provider of consulting and technology services, announced that 10 of its consultants have successfully completed the ITIL (Information Technology Infrastructure Library) Foundation certificate in IT Service Management.
ITIL is a globally-recognized, comprehensive set of guidelines and best practices for technology services. Weidenhammer is utilizing these best practices to support clients by creating a framework that handles all aspects of a company’s technology needs, big or small.
Certified ITIL professionals are valuable resources to corporate IT teams. They enable high level technology services which adapt to changing business needs. ITIL certified professionals are at the forefront of IT service management.
According to Rick Sutton, Managing Director of Weidenhammer’s Consulting Group, ITIL uses a proven, systematic approach to evaluating IT departments. “The benefits include reduced costs, improved functions, professional standards, better overall productivity, and greater customer satisfaction. Weidenhammer uses ITIL to identify technology problems, create a management plan, and then deliver the appropriate services to reach the company’s goals,” states Sutton.